AU OSA BOSE Determination 2022, s 6(1)-(3) - Safe use: core and additional expectations, with examples of reasonable steps
Take reasonable steps to ensure users can use the service in a safe online environment, with particular attention to children's safety
Where this comes from
Provision: BOSE Determination 2022, s 6(1)-(3) - Safe use: core and additional expectations, with examples of reasonable steps
Instrument: Australia Online Safety Act 2021 - Basic Online Safety Expectations
Citation: Online Safety (Basic Online Safety Expectations) Determination 2022 (Cth), s 6(1)-(3); Online Safety Act 2021 (Cth), ss 45(4), 46(1)(a), 49-50
Text version: Online Safety Act 2021 (Cth), compilation of 12 September 2026 (includes the Online Safety Amendment (Social Media Minimum Age) Act 2024 and Act No. 83 of 2026, whose title and commencement were not established from the retrieved text), and Online Safety (Basic Online Safety Expectations) Determination 2022, compilation of 31 May 2024 (includes the Amendment (No. 1) Determination 2024); both retrieved from legislation.gov.au on 2026-09-21.
Who it applies to
Likely accessed by children — all of these:
- Service is likely to be accessed by children under 18
User-to-user interaction surface (any) — any one of these:
- Service allows user-generated content
- Service enables direct messaging between users
- Users can create public profiles
Scope in the source's own terms
- Social media or relevant electronic service
- Service available in Australia
What engineering work it implies
- High Privacy Defaults ConfigurationCovers part of it
Configure all user-facing settings to high-privacy defaults for child users.
Sample acceptance criteria Landfall generates for this obligation:
- Content can be flagged (by users and/or automated classifiers) and enters a moderation queue
- Moderation decisions (allow / remove / restrict / escalate) are recorded with reviewer, reason, and timestamp
- Priority/expedited handling exists for illegal content and child-safety categories
- Affected users are notified of moderation actions with a stated reason and appeal path
- Repeat-offender and re-upload prevention is in place where required
Evidence an auditor expects
- Policy documentDocument review
Safety policy compliance
Documentation showing compliance with Basic Online Safety Expectations
- Technical controlTechnical audit
Safety mechanisms
Technical measures meeting Australian online safety requirements
Questions people ask
- Does AU OSA BOSE Determination 2022, s 6(1)-(3) - Safe use: core and additional ex… apply to my service?
- It applies when Service is likely to be accessed by children under 18; and at least one of: Service allows user-generated content; Service enables direct messaging between users; Users can create public profiles.
- From when does this apply?
- AU OSA BOSE Determination 2022, s 6(1)-(3) - Safe use: core and additional ex… applies from 23 January 2022. Its current status is: in force.
- What evidence does an auditor expect?
- Safety policy compliance; Safety mechanisms.
Find out whether this one lands on you
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Not legal advice. Landfall maps regulatory obligations to engineering work for planning purposes. Its verdicts are not legal advice and create no attorney-client relationship — verify with qualified counsel before relying on them.