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CCPA · US-CCPA-REQUEST-RECORDS

CCPA 11 CCR § 7101

Keep records of consumer requests and responses for at least 24 months, securely, and use them only for compliance

MEDIUMRecord-keeping dutyGovernanceBinding regulationIn forceApplies from 1 January 2023

Where this comes from

Provision: 11 CCR § 7101

Instrument: California Consumer Privacy Act of 2018 (as amended by the CPRA) and CPPA regulations

Citation: Cal. Code Regs. tit. 11, § 7101

Text version: Civ. Code as published 2026-10-01; 11 CCR as effective 2026-01-01

Checked against the source: 1 October 2026

Read the official text ↗

Who it applies to

A business under the CCPA (Civ. Code § 1798.140(d)(1)) — all of these:

  • California CCPA assessed scope Q_CA_CONSUMERS: YES

Meets one or more of the business thresholds — any one of these:

  • California CCPA assessed scope Q_CA_REVENUE_THRESHOLD: YES
  • California CCPA assessed scope Q_CA_VOLUME_100K: YES
  • California CCPA assessed scope Q_CA_SALE_REVENUE_50: YES

What engineering work it implies

Sample acceptance criteria Landfall generates for this obligation:

  • Each recordable event is written at the time it occurs, on the request path, not batched later
  • A record identifies what happened, when (ISO 8601), which system/version produced it, and who or what acted
  • Records are append-only and tamper-evident (chained or write-once); an edit or deletion is detectable
  • A retention floor and ceiling are set per record type and enforced by a scheduled job
  • Records carry hashes or references instead of copies of the underlying personal data

Questions people ask

Does CCPA 11 CCR § 7101 apply to my service?
It applies when California CCPA assessed scope Q_CA_CONSUMERS: YES; and at least one of: California CCPA assessed scope Q_CA_REVENUE_THRESHOLD: YES; California CCPA assessed scope Q_CA_VOLUME_100K: YES; California CCPA assessed scope Q_CA_SALE_REVENUE_50: YES.
From when does this apply?
CCPA 11 CCR § 7101 applies from 1 January 2023. Its current status is: in force.

Find out whether this one lands on you

Landfall's pre-scan answers the applicability question above for your product in minutes, then turns every obligation that applies into traceable engineering tickets with a citation chain your auditors can follow.

Run the pre-scanAll CCPA obligations

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